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CenturyLink Senior Lead Business Analyst in LONDON, United Kingdom

About CenturyLink

CenturyLink at http://www.centurylink.com/ (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

CenturyLink is seeking a Senior Lead Analyst to help us transform our business whilst delivering a superior customer experience.

You will have an ability for manipulating and summarizing data, and an intuition for detecting and diagnosing anomalies.

Working across teams to make sure the best data-driven business decisions get made.

Job Description

Work closely with business stakeholders to understand our product and operational parameters and use a combination of business intelligence tools to distil and communicate your analysis across the organisation to further our objectives of delivering a superior customer experience.



Extensive experience in a business analysis function, or equivalent demonstrable advanced capability in a similar senior role.

Advanced problem-solving experience working with raw/unclean data: detecting anomalies, combining data from multiple sources and applying summary statistics.

Evidence of working with new data analysis applications and gaining mastery through self-guided learning.

Proven experience of great data communication skills (including data visualization) with peers and especially non-technical colleagues.

Ability to communicate to leadership which metrics and KPIs are useful / important in diverse settings.


Extensive experience with BI platforms like Looker, Power BI, Tableau, Google Analytics.

Advanced expertise with front- and back-end development in BI platforms.

Experience with telecommunication and/or technology sector.

Alternate Location: UK-Basingstoke-Redwood; UK-Berkshire-Winnersh

Requisition #: 213869

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/