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CenturyLink Senior Account Manager - Higher Education in IRVINE, California

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Primary source of client relationships for a module of higher education clients. Synchronizes client business needs with product portfolio solutions to the mutual benefit of the client and CenturyLink. Leverages corporate resources to ensure client satisfaction, and maintains sales discipline through dedicated pipeline management, accurate forecasting, and progress to quota achievement.

Job Description

  • Responsible for developing sales in higher education markets by contacting prospective clients and managing sales process from lead generation to proposal submission and sales closure. Sales discipline for required for managing client relationship and maintaining sufficient sales pipeline to meet or exceed sales and revenue quotas.

  • Must develop and manage customer relationships in order to retain existing revenue and attain additional business. Develops additional sales opportunities within the customer account(s) by implementing actions to cross-sell and up-sell accounts to increase overall total customer spend with the company.

  • Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's product application technologies.

  • Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.

  • Requires account planning skill set to win new business from new and/or existing higher education accounts.


Experience calling on government customers preferred.

· Experience with Salesforce.com preferred.

· Experience in solution selling IP, data, voice, and video network services.

· Experience in strategic, technical, and business communications application sales

· Strong communication skills and proficiency in selling to the close.

· Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.

· Proficient in MS office products: Outlook, Word, Excel and PowerPoint.


Bachelors or Equivalent in Business or Marketing

Alternate Location: US-California-Irvine; US-California-San Francisco; US-California-San Jose; US-California-Walnut Creek

Requisition # : 210367

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.