CenturyLink Provisioning Technician 1 in Glasgow, United Kingdom
CenturyLink at http://www.centurylink.com/ (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
Working as a member of the EMEA CTI Testing and CAG team. The CTI Technician (I) will be responsible for all customer transport circuit testing including field scheduling, troubleshooting, acceptance, quality assurance of both On-Net and Off-Net customer orders. The Tech will need to assist customers to help them bring into service their complex unmanaged IP, Ethernet and Wave solutions.
The Provisioner for EMEA IP Service Activation is responsible for the END-to-END activation (design, configuration, test, turn-up) of complex managed and unmanaged IP solutions across the EMEA region. Working as a member of the European Customer Assist Group, the Provisioner will be responsible for the design, test and deployment of Layer 1. 2 and 3 customer Internet access solutions in existing and new markets/ European and transatlantic customer transport orders across the Global Network. At all times ensuring the implementation meets customer expectations and business revenue requirements.
Technical experience in any of the following SDH/PDH/DWDM/SONET/Layer 2 Products within a large Telecommunications Service Provider.
Experience with different types of Network testing including, EtherBert, RFC 2544, RFC 6349, Etersam, OTN-SDH, testing across Layer 1/2 networks.
Must have a good aptitude for fault finding across our Century Link Network combined with our 3rd party vendors.
BGP design and configuration skills, over a SONET/SDH transport layer / Ethernet.
Working knowledge of remote configuration of probEs/NIDs.
Experience of interfacing with internal teams for dependency resolution such as Operations, Planning, Product & Sales organisations.
Hands-on configuration experience of a wide range of Cisco, Juniper and Nokia hardware, associated operating systems;
Experience of: IPv6, OSPF, NAT, OSI, rDNS delegation, layer 2 switching, spanning tree, vlans, hsrp.
Alternate Location: UK-Scotland-Glasgow
Requisition #: 209356
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/