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CenturyLink State Public Relations Manager in DENVER, Colorado

About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The State Communications Manager for CenturyLink will be a public and media relations professional with the ability to build and maintain strong relationships with local and regional media in several key states where we operate as well as the ability to successfully leverage external, internal and social media communications campaigns. They will have exceptional writing, editing and social media skills. This individual will be responsible for messaging consistency, responding to localized outages and consumer issues and localizing our story through press releases, op-eds and supportive social media content. If you’re a collaborative self-starter with 5-7 years’ experience who works well with a geographically disbursed team, this job is for you.

NOTE: This position can sit in one of the following locations - Denver, Broomfield or Littleton CO, Phoenix AZ, Tulsa OK or Monroe LA.

Job Description

This position offers potential for a mid-level professional to grow in their role representing CenturyLink in several key states where we operate. Other responsibilities will include:

  • Drafting and localizing news releases and issues-related statements

  • Interacting with regional VPs and their direct reports for matters relating to our network

  • Representing our PR team on local consumer meetings, calls and initiatives

Primary responsibilities include the following:

  • Building strong relationships with local media in specific states in our coverage territories

  • Conducting proactive media relations

  • Carry the message (tell a national story at a local level)

  • Pitch local and regional publications along with supporting social media content

  • Managing local issues

  • Rapid responses to localized outages and consumer issues

  • Fielding and responding to residential service issues/complaints with the help of public policy and local network managers

  • Ensuring messaging consistency with local public policy teams


  • Bachelor’s degree in communications, public relations, journalism or a related field required

  • Approximately 5-7 years of relevant experience

  • Excellent written and oral communications skills with professional writing and editing experience and the ability to make complex information relatable to a variety of audiences

  • Proven ability to build relationships and secure coverage with local and regional print, digital, broadcast, journals, magazines and news services

  • Excellent editing and proofreading skills are a must

  • Exceptional attention to detail, strong organizational and project management experience

  • Ability to think critically and independently

  • Self-starter who can work independently or support others when necessary

  • Excellent interpersonal skills and a strong sense of teamwork and collaboration

  • Understanding of telecom, technology industry and state and local policy issues is a plus


Bachelors or Equivalent in Communication or Public Relations

Alternate Location: US-Arizona-Phoenix; US-Colorado-Broomfield; US-Colorado-Denver; US-Colorado-Littleton; US-Louisiana-Monroe; US-Oklahoma-Tulsa

Requisition # : 216052

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.