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CenturyLink Sr Lead Product Manager - API & Customer Facing Interfaces in DENVER, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

This role will develop and manage a suite of customer-facing applications and APIs, assess needs in the market, prioritize the development initiatives and drive value to our organization through the creation, development, and monetization of new capabilities. Seeking someone who is technically savvy and craves the chance to own and develop a key product line that delivers critical value to our customers and corporate strategy

Job Description

  • Manage a suite of API’s currently supporting both internal and external customers

  • Design and develop requirements for our cross-functional teams

  • Create, manage, prioritize and advocate for your team’s backlog based on current and future value

  • Proactively gather ongoing needs from various internal and external stakeholders, including other engineering management, product managers, sales/accounts and more

  • Work with customers and third parties to guide their technical strategy by integrating with the CenturyLink APIs for their products

  • Drive on time delivery of features and client implementations and coordinate any associated launch activities in a highly matrixed organization

  • Execute on the business strategy and deliver non-functional features of CenturyLink’s products

  • Work with a cross functional team to assess new feature requests to create and drive a long-term roadmap

  • Drive Revenue and user growth of API based voice applications and associated voice products

  • Evaluate and scrutinize the project plan and all product specifications for accuracy, completeness, and achievability.

  • Must be an expert in complex product design; must understand OSS systems, and must understand communications technologies.

  • Team leader that can cast vision, illustrate tactics/strategy, and hold team members accountable.

  • Must be a corporate spokesperson, sales support expert, and teacher to our junior and senior product managers across all VPs and extending to other business units.

  • Ability to synthesize findings, prepare reports, create executive level documents and recommend solutions.


  • Bachelor’s Degree and 10+ years related experience; 8+ years w/Master's degree

  • 4+ years managing software products that include API functions

  • Experience with agile project management of large, cross-functional technology or software initiatives.

  • Previous experience working in an enterprise IT & Product organization

  • Proven ability to coordinate the delivery of new features across multiple teams

  • Proven record of creating successful technical products and can show concrete examples of your experience managing complex products (preferably in telecom) through a product development lifecycle

  • Strong communication both orally and in writing, including formal presentations and the facilitation of group planning sessions.

  • Previous experience with analytics, data, forecasting, and developing business cases.

  • Can demonstrate the ability to negotiate and resolve issues with diplomacy and persuasiveness.

  • Excellent attention to detail including proven ability to manage multiple projects and priorities in parallel.

  • Develop and lead cross-functional processes and clearly articulate complex information to achieve common goals.

  • Knowledge of Agile methodology and product management best practices

  • Have a strong understanding of development concepts and processes, and industry best practices for APIs


Bachelors or Equivalent

Masters or Equivalent

Alternate Location: US-Arizona-Phoenix; US-Colorado-Broomfield; US-Colorado-Denver; US-Minnesota-Minneapolis; US-New York-Rochester

Requisition # : 210984

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.