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CenturyLink Technical Writer II in BROOMFIELD, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Technical Writer II will produce high-quality documentation that contributes to the overall success of our department. You will join a team of tech writers and subject matter experts who will work collaboratively with various departments to clearly define and document process.

Job Description

Writes and updates material for process documentation, reports, manuals, proposals, and related technical and administrative documents.

Works with internal teams to obtain an in-depth understanding of the product and the process documentation requirements

Produces high-quality documentation that meets applicable standards and is appropriate for its intended audience

Writes easy-to-understand user interface documentation

Creates tutorials to help end-users use a variety of applications

Analyzes existing and potential content, focusing on reuse and improvements


2+ Years of Technical Writing experience; proven working experience in technical writing or process documentation

Proficiency with the Microsoft Office Suite; to include but not limited to Outlook, Word, Excel, PowerPoint, Visio

Excellent written and verbal communication skills

Ability to deliver high quality documentation paying attention to detail

Able to write in explanatory and procedural styles for multiple audiences

Ability to quickly grasp complex technical concepts and make them easily understandable in text and visual imagery

Skilled at prioritization and multi-tasking

Telecommunications experience preferred

Technical background preferred


Alternate Location: US-Colorado-Broomfield

Requisition # : 212311

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.