CenturyLink Diversity and Inclusion

Search Jobs

Job Information


About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

As the Sr. Manager of Cloud Infrastructure, you will utilize your strategic, technical and operational experience to drive innovation to our internal customers on the following areas: IT Infrastructure and Cloud computing while coordinating and completing complex projects. This position will involve Change Management / Configuration Management / Problem Management / Availability Management / Alert & Event Management /Incident Management. This candidate must have an interest in making a difference in the world by helping to design, build, automate and enhance cloud hosted systems that support a variety of web applications and data-sharing platforms related to sustainable energy technologies and markets. This position will predominantly involve systems architecture and service provisioning, with a strong focus on security, reliability and performance. This candidate will work directly with project leaders to help design, implement and enhance cloud-based solutions for external and internal applications and analysis. Exceptional customer service is key in this role to understanding customer satisfaction and perception. This candidate will be coordinating with other IT teams in the environment to bring about technical transformation and adoption of Cloud platform and will also engage with customers to understand business and systems requirements, advise on platform and tools, and oversee the implementation of end to end solutions within a large and diverse IT environment.

Job Description

  • Provide implementation, configuration, monitoring and troubleshooting activities for server hardware and operating system software.

  • Answer internal communications timely and professionally

  • Drive and encourage high levels of automation throughout the organization.

  • Develop, monitor, and report on Azure spend activity and optimization opportunities

  • Create and support patch management, deployment, and reporting for both servers and endpoints.

  • Develop best practice standards for user management, AD design, deployment methodologies, and solution delivery.

  • Partner with our database administrators to improve data systems' performance and reliability.

  • Automate service and system provisioning using a variety of techniques.

  • Manage thousands of Virtual Servers across multiple cloud accounts, primarily using Amazon Web Services (AWS), Azure and Google Cloud Platform (GCP)

  • Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment.

  • Provide leadership and direction for the overall management of multiple infrastructure technology domains and project initiatives. Technology domains may include platforms & OS (Windows), GCP/Azure Cloud Computing services, virtualization technologies (VMWare)

  • Hands-on management of a direct team of engineers in multiple locations that will maintain business applications: Uptime / Reliability / Quality in an enterprise 24x7 environment.

  • Troubleshoot application issues working with developers (application leads)

  • Assist in the transition of all systems and applications into an IT Ops Framework - Documentation of SLA's / Maintenance Windows / Escalation Procedures.

  • Ensure processes align with ITIL guidelines and follow established Change Management procedures.

  • Manage application lifecycles: regular Patch Management / Upgrades / Break-Fix.

  • Service-level reporting: Availability / Incidents / SLA's

  • Develop and document the framework for technical standards within the cloud platform.

  • Design and define cloud system architecture including the integration of multiple platforms, operating system, and applications


Required Qualifications:

  • A minimum of 6+ years of experience in IT infrastructure and Cloud platform engineering

  • 5+ years of management experience in IT

  • Detail-oriented approach to work, highly organized, and effective communications skills in both an oral and written format.

  • Significant experience in solutioning, architecting, designing, migrating and operating a cloud environment.

  • Understanding of and hands-on experience with FedRAMP requirements and cloud-based security controls within a Federal space.

  • Experience working with a team using modern work management approaches such as Lean or Agile

  • Oversee the cloud program from both a technical and non-technical perspective, managing a team of cloud engineers and their deliverables

  • Strong communication skills (verbal, written and presentation). A bachelor’s degree in computer science, information technology, other advanced science or engineering field.

Preferred Qualifications:

  • Other areas of experience used are with Morpheus, Terraform, Chef, Python, Zabbix, Jira, Confluence, Service-Now, PostgreSQL, MySQL, DNS, AWS Route53, load balancing, VPC, cloud networking, AWS SES and Sendgrid.

  • Experience with containers

  • Experience with serverless application models

  • Experience with microservices

  • Experience with cloud networking and permissions management

  • Experience with NoSQL databases

  • Experience with enterprise messaging

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.


Masters or Equivalent

Bachelors or Equivalent

Alternate Location: US-Colorado-Broomfield

Requisition # : 219797

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.