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CenturyLink Sr Lead Product Manager - Cloud Application Manager in BROOMFIELD, Colorado

CenturyLink (NYSE: CTL) at is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at for more information.

Job Summary

The Sr Lead Product Manager (PM) is an overall owner for a set of service offerings that solve business and technology problems in a model valued by targeted customers. This position is focused on managing and evolving the CenturyLink Cloud Application Manager (CAM) platform. This senior product management professional is able to understand segmented customer requirements and the landscape of competitive options each customer may consider. The PM and their cross-functional team of development and operational resources must design a set of product features & functionality which can achieve growth, adapt to evolving market needs, and facilitate profitable multi-cloud managed services for the company.

CAM is an automation platform for managing enterprise workloads across many private and public clouds. It facilitates customer IT transformation by orchestrating the delivery of infrastructure, applications and services across multiple clouds from a single interface. CAM provides discovery of existing workloads, modeling of workloads, application lifecycle management, consolidated billing, cloud optimization, analytics, and more. It also integrates with CenturyLink’s adaptive connectivity services to public clouds and data centers. CenturyLink offers a set of cloud workload management services that are delivered via the CAM platform including discover, build, deploy, and operate activities along with advanced services of design, optimization, security, and cloud estate governance.

Job Description

The Senior Lead Product Manager for CAM Platform will have product management responsibility for all aspects of the platform, to include:

  • SaaS-model and dedicated appliance deployments

  • Platform feature and customer experience expansion including evolving automation, application performance management, and artificial intelligence

  • Integration with other CenturyLink platforms including Cloud Connect, Network Storage, and Security Log Monitoring

  • Integration with 3 rd party tools in areas of optimization, application performance management, and artificial intelligence

  • Compatibility with a growing set of cloud platforms including AWS, Azure, Google Cloud, CenturyLink Cloud, and CenturyLink Private Cloud on VMware Cloud Foundation

  • Expanding set of MSP certifications with the most prominent public cloud platforms

  • Profitable resale of AWS and Azure IaaS

  • Expansion of geographic availability

  • Localization and globalization

  • Platform KPIs and Demo Environments

  • User enablement content and overall sales enablement

Principal Duties and Responsibilities:

Portfolio Management

  • Act as primary business owner for the CAM platform and related integrated customer experiences with other platforms

  • Define desired customer experience for expanding platform capabilities

Go-To-Market Execution

  • Ensure alignment with cross functional stakeholders including development, operations, sales, marketing, legal, regulatory, etc.

  • Develop assets to assist sales teams in understanding the customer benefits the platform delivers, and how to consultatively position layer managed services and solutions

  • Support sales and marketing resources with information regarding customer benefits, market differentiation, and overall value proposition

  • Support field sales and engineering for qualified opportunities by assessing customization or feature feasibility

Operational Execution

  • Guide and direct development and operations resources to ensure user experience meets market expectations

  • Oversight of product delivery for adherence to market requirements and progressive refinement of customer value

  • Align feature expansion to customer experience and financial targets

Financial Assurance

  • Oversee profitability of the platform, to include cloud IaaS resale, in aggregate and by customer solution

  • Optimize commercial options with 3 rd party cloud providers

  • Maintain and evolve platform business case as a living document

  • Drive platform execution to attain its goals as set forth in the business case and financial forecasts

Industry Leadership

  • Active engagement in industry analysts briefings through the CenturyLink analyst relations team

  • Collaborate with other product groups throughout the company to drive integrated customer experience across CAM and other CenturyLink platforms


  • Bachelor's degree in technology, business, or engineering discipline, MBA preferred

  • 10+ years of relevant IT services experience; with at least 3 years working with cloud services

  • 3+ years in a product management role

  • Previous experience in hands-on technology role preferred

  • Demonstrated knowledge and experience working with cloud IaaS, PaaS, and SaaS


Bachelors or Equivalent

Masters or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Colorado-Denver; US-District of Columbia-Washington; US-Missouri-Saint Louis; US-Texas-Austin; US-Virginia-Ashburn; US-Virginia-Herndon

Requisition # : 210570

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.