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CenturyLink Lead Operations Analyst-Broomfield, CO-Tulsa, OK in BROOMFIELD, Colorado

About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

  • Integral member of the Op’s Transformation governance team responsible for executive support as it relates to benefits forecasting, reporting automation, KPI dashboards, executive scorecards and overall results monitoring.

  • Successful candidate will possess strong analytical, programming and automation skills with expertise in data modeling.

Job Description

  • Utilizes data driven forecasting techniques (i.e. linear, seasonal, statistical modeling) to produce benefit forecasts using given variables (i.e. qualitive, quantitative)

  • Develops comprehensive business cases that detail the cost / benefit analysis of proposed initiatives to help drive product and program strategy

  • Creates and maintains business case reporting that identifies forecasted vs. actual performance trends

  • Monitors performance trends and acts to quickly identify drivers of underperforming forecasted benefits

  • Automates reporting by creating coding scripts that pull data directly from source systems on scheduled intervals

  • Pulls data from various systems and sources utilizing Microsoft Excel and Access, SQL queries, scripting and data mining to create executive scorecards highlighting KPI performance


  • Extensive experience in benefits forecasting using qualitative techniques, time series analysis and projection and causal models

  • Experience with data mining, JSON, Oracle, MySQL, AVAYA, RX, Linux and WebFocus

  • Programming skills in HTML, PHP, Javascript, CSS, Python and VBA

  • Background in data science preferred

  • Possess strong analytical skills with the ability to identify performance trends and drivers

  • Exhibits good business judgement with the ability to overcome obstacles and think strategically to solve business problems

  • 6+ years related experience with Bachelors

  • 4+ years related experience with Masters


Masters or Equivalent

Bachelors or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Oklahoma-Tulsa

Requisition # : 217011

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.