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CenturyLink National Channel Manager in ALPHARETTA, Georgia

About CenturyLink

CenturyLink (NYSE: CTL) at http://www.centurylink.com/ is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

The National Channel Manager (NCM) role is a dedicated resource to our strategic partners, acting as a trusted advisor and valued business consultant. The NCM governs the overall relationship between the strategic partner and CenturyLink, provides general administrative oversight, acts as an advocate of CenturyLink within the strategic partner ecosystem, and acts as an advocate of the partner within CenturyLink. S/he establishes deep relationships with key strategic partner stakeholders, and in collaboration with the local channel team(s) provides and manages to jointly developed business objectives and action plans, engages in strategic sales opportunities, and ultimately drives profitable revenue growth for both CenturyLink and our partner(s).

Job Description

Develop and implement opportunities to cross-sell and up-sell accounts to increase overall total end customer and partner business with the company

  • Create account plans and strategies to win new business from existing customers, coordinate with Inside Sales on partner sales opportunities, prepare customer presentations, and coordinate with internal groups (sales engineering, product, etc.) during the sales process

  • Develop sales in designated account base by working with partners to identify new sales opportunities

  • Recruit new partners into the partner program

  • Coordinate and deliver training and on-boarding programs for Partners to ensure sales readiness for company products and processes, including product and systems training

  • Manage and serve as the escalation path for end customers and partners to ensure excellent customer experience

  • Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements


  • 3+ years’ of related experience

  • Proven success of building strong relationships and partnerships

  • Advanced understanding of company’s telecommunications products and network capabilities

  • Minimum of intermediate understanding of company financial measures and advanced understanding of telecommunications industry and indirect sales model

  • Ability to travel up to 25%

Preferred Qualifications

  • Advanced knowledge of company financial measurements, telecommunications industry, and indirect sales model

  • Bachelor’s or Master’s Degree in business, marketing, or related field



Alternate Location: US-Arizona-Phoenix; US-Arizona-Scottsdale; US-Arizona-Tempe; US-Arizona-Tucson; US-California-Irvine; US-California-Los Angeles; US-Georgia-Alpharetta

Requisition # : 216954

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.